Last updated: 2025-10-17
1. Introduction
Welcome to Kaleidoscope Custards Ltd. Co. (“we,” “our,” “us”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online.
This policy applies to visitors and customers located in the United States, primarily in South Carolina, North Carolina, Georgia, and Tennessee. We do not specifically target or conduct business in California and are therefore not subject to the California Consumer Privacy Act (CCPA).
By using our website, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We collect personal and non-personal information in the following ways:
A. Information You Provide Directly
When you fill out our contact form or otherwise communicate with us, we may collect:
- Name – to identify and address you personally.
- Email Address – to respond to your inquiry or provide requested information.
- Message Content – any other details you include in your message.
Providing this information is voluntary, but required if you wish to contact us through our website.
B. Automatically Collected Information
When you visit our website, we may automatically collect limited information such as:
- Browser type, operating system, and device type.
- IP address and approximate location.
- Date and time of access.
- Pages viewed and actions taken on our site.
This data helps us understand visitor behavior and improve our website experience. It does not identify you personally.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your questions, comments, or requests submitted via our contact form.
- To send information you requested about our products, services, or events.
- To operate, maintain, and improve our website and customer service.
- To comply with applicable legal requirements or enforce our website’s terms.
- For Marketing and Promotions (see Section 4 below).
We do not sell, rent, or lease your personal information to any third party.
4. Email Marketing and Promotions
With your consent, we may use your email address to send occasional marketing messages, promotional offers, event announcements, or updates about our food and beverage services.
You can opt out of receiving promotional emails at any time by:
- Clicking the “Unsubscribe” link at the bottom of any marketing email, or
- Contacting us directly using the details provided in this policy.
Even if you opt out of marketing communications, we may still send non-promotional emails, such as responses to inquiries or administrative notices.
We comply with the CAN-SPAM Act and other applicable U.S. laws governing commercial email, including requirements to:
- Clearly identify our messages as promotional in nature.
- Provide accurate sender information.
- Include a valid physical mailing address.
- Honor all opt-out requests promptly.
We do not share your email address with other businesses for their own marketing purposes.
5. Information Sharing and Disclosure
We may share limited personal information only in the following situations:
- With Service Providers: We may share information with trusted vendors who help us operate our website, process data, or communicate with you (e.g., email hosting providers).
- For Legal Reasons: We may disclose information if required by law, subpoena, or court order, or if necessary to protect our rights, property, or safety.
- In a Business Transfer: If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that process, consistent with this Privacy Policy.
We do not share or sell personal information for advertising or marketing purposes.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse.
However, no online transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
8. Your Privacy Choices
You may:
- Request to access or correct the personal information we hold about you.
- Request that we delete your personal data (subject to legal obligations).
- Opt out of receiving future marketing communications as described in Section 4.
To exercise any of these rights, please contact us at the address provided below.
9. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device to store information.
You can disable cookies through your browser settings; however, some parts of the site may not function properly without them.
We do not use cookies for behavioral advertising or to track users across third-party websites.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.
If we become aware that a child under 13 has provided personal data, we will delete it promptly.
11. Links to Other Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before submitting any information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Kaleidoscope Custards Ltd. Co.
Email: hi@kscopecustards.com
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted constitutes your acceptance of those updates.